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What is 0844 Call?
0844 Call service allows you to make very cheap international calls from your mobile or landline with no need to set up an account. The service operates on a pre-pay basis and calls are made using the available credit, which can be topped up on request.
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How do I top up?
Simply text RING to 80556 for a £5 call credit or RING to 84459 for £3 credit
The text message will be charged to you by your mobile provider and for this we send your pin number with £3/ £5 credit along with the local and free phone access numbers
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How do I use 0844 Call?
Simply dial any one of the access number included in the confirmation text message, listen to the message, if dialing from a different phone from that which you topped up from, then use the PIN included in the welcome text, enter the full international number - do not press send again. That's it your connected.
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What if I have sent a text requesting a top up, but have not received a confirmation message back?
Generally a confirmation message is sent instantaneously, however very occasionally for example at peak times the mobile networks maybe congested which means that the confirmation message maybe delayed. Do not resend the message as you will be charged twice. If after a couple of hours you have not received the confirmation message please contact our customer services team who will be able to identify what the issue is.
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Are there any administration, subscription or other fees?
Surcharge to dial 0800 access is 1p per minute. Payphone surcharge 10p per minute. A connection fee applies equal to the cost of a one minute call.
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Is there a maximum amount of top ups that I am allowed in one day?
Yes, you can not top up with more than £20 in one day i.e. 4 X £5 top ups.
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